For problems with signing in, syncing or content, write to support@taccaclimb.com. Include your device model and the app version, and never send passwords or sign-in codes.
The code doesn’t arrive
Check your spam and junk folders, make sure the address you entered is right and wait for the countdown to finish before asking for a new code.
I want to delete my account
You can do it right from the app. See the account deletion steps and what gets removed.
Content or users
From a route you can send a report or block the person who published it. Reports are reviewed within 24 hours to protect the community, in line with the community rules.
Training safely
Tacca is a journal, not a medical service. Stop if you feel pain or dizziness and rely on qualified professionals.
